Job description for a Call Center Rep: Attract call center reps with your commitment to customer service

Finding a quality call center rep for your organization requires a job description that can capture the attention of professionals. Customer service is at the heart of call center reps — they are talented individuals who can clearly communicate with callers and provide assistance that produces customer satisfaction. From software troubleshooting to growing a Japanese bonsai garden, call center reps will field all sorts of calls from customers and resolve issues.

By | 2017-06-22T10:32:40-04:00 February 12th, 2013|Blog, Preparing to Hire|0 Comments

Job description for an Admin Assistant position: Do you want your company to celebrate Administrative Professionals Week or mourn it?

Today we’ll be picking apart actual job posts from companies advertising for an admin assistant position.

By | 2017-06-22T10:33:11-04:00 September 19th, 2012|Blog, Preparing to Hire|1 Comment