Are you getting as much out of your top performers as you could? Maybe you have people who are contributing three or four times as much as others on your team, and you think there’s not much more you can ask of them. But can you? Is there really that much more value you could leverage?
In February 2013, Evgeny Tchebotarev met with his four-person leadership team at 500px, an online photography community he had co-founded in 2009 with Oleg Gutsol, a longtime friend. They were in the middle of a fundraising campaign but hadn't found a single interested investor. Some of Tchebotarev's leaders felt that there was a change that [...]
In 2009, Simon Tomlinson and Stewart Wigg, the cofounders of Bluesun, a technology consulting business, came to a disturbing conclusion--they had created the wrong company. They had gone into business eight years prior with the dream to build a thriving market leader, but had ended up with a small lifestyle business. It was a conclusion [...]
In the winter of 2014, serial entrepreneur Albert Lai sat alone waiting for a friend at a restaurant down the street from his latest venture, Big Viking Games. On the table in front of him lay his iPhone. He had just drafted an email and was debating whether to press send--it was a message that [...]
This post, “The Founders Who Turned a Dud Into an Enterprise” appeared first on Inc. It was the spring of 2009, before we had even met Mike Silagadze. He was sitting in his apartment, waiting for his roommate and business partner, Mohsen Shahini, to show up. He had some devastating news to share about their startup, [...]
This post, “This Small Business Tripled Its Revenue” appeared first on Inc. In 2012, our friend Andrew Blickstein, owner of Home Run Media, a small TV advertising agency located in Chicago, stepped into the boardroom of a large prospective client with a new understanding of his business, one that he hoped would help him land [...]
This post, “This Entrepreneur Raised $70 Million” appeared first on Inc. In 2007, Allen Lau stepped into a coffee shop in his hometown of Toronto to meet with his business partner, Ivan Yuen. The topic of discussion that day: Decide what to do with Wattpad, their struggling business. When Lau sat down, he pushed his [...]
It seemed like a stroke of luck when she was referred by one of your VPs who’d worked with her in the past. She had a rock solid resume showcasing her success at a couple of well-respected companies. Her LinkedIn profile was top-notch, complete with recommendations from several former managers. She breezed through the interview process, leaving you and your team with no doubts about her intelligence, enthusiasm, and track record. Besides, she’s exactly the kind of friendly, outgoing person you knew everyone would love. Six weeks later you’re wondering how it all went so wrong.
Authors’ note: this post is based on a hiring manager we know. We’ve changed all names and some telling details. Hiring top performers from well-known companies can sometimes work wonders, but it can often backfire. Unfortunately Stu, head of sales at a software company, experienced the bad side. Stu, who is now a ClearFit client, [...]
Authors’ note: this post is based on a hiring manager we know. We’ve changed all names and some telling details. If you’re trying to build a world-class team and you’re the head of a contact center, you’d think that you’d want to hire employees who are passionate about delighting customers. That’s what Sheryl, the new [...]