If you like to make your employees happy, you’re doing good stuff for your business. According to a recent Gallup study, organizations with high employee engagement enjoy 20% more productivity and 20% higher profitability. But making employees happy isn’t always easy. In fact, 7 out of 10 employees in North America aren’t engaged at work. [...]
“I never would have hired one of my star employees,” Jeff said. “That actually has me a little rattled. It’s also taught me something I’m going to use to help me build a great business.” Jeff started his business—a mortgage franchise—a year ago. The thing is, he came to the business with a ton of hiring experience. Over his career, he’s hired over 400 people. While it was always vital that Jeff get hiring right, the stakes were particular high for his new business.